非常に失礼な顧客に対応した後、65回のサービス産業労働者が「インスタントカルマ」の瞬間を祝った

彼らは悪い顧客はいない、ただ間違った態度があると言います。しかし、これまでサービス業界で働いたことのある人なら誰でも、それは真実からかけ離れていると言うでしょう。何時間も怒鳴り、あなたに指をはじき、あなたを人間として扱うことを忘れる顧客は、リストからほんの数例です。残念ながら、不合理な行動に対処することは目新しいことではなく、多くの場合、あなたができることはありませんが、敬意を持って対応します。

しかし、運が良ければ、カルマが非常に無礼な人々にすぐに追いつき、彼らを彼らの正当な場所に置く瞬間を体験することができます。ええと、少なくともこれらの楽しい話でいっぱいのRedditには1つのスレッドがあります。

削除されたユーザーによって作成され、小売店やサービスワーカーに連絡を取りました。「失礼な顧客に起こった、今まで見た中で最高のインスタントカルマは何ですか?」投稿はすぐに応答で溢れ、宇宙が時々神秘的でありながら輝かしい方法で機能することを証明しました。それで、スレッドからいくつかの最良の答えを集めたので、締めくくります。あなたが最も好きなものに賛成してください、そしてあなたが共有する同様の物語を持っているならば、下のコメントでそれについて教えてください!

#1

以前にこの話をしたので、再投稿してください。
約3年前のことです。ある従業員(私たちは彼をデイブと呼びます)は、2人の顧客がほぼ同時に入って来たとき、私の小売店で働いていました。1人は黒、もう1人は白です。デイブは、マネージャーが彼の後ろに立って、わずか1か月かそこらそこにいた後、登録で訓練されていました。 2人の顧客はほぼ同時にレジに到着しますが、黒人男性がそこで彼を殴りました。黒人はそれから彼がそれを買う前に製品がどれくらい良かったか尋ねる大胆さを持っています、そして彼の後ろの白人は言いました、「私は本当にこのf ***** gn ****rがなるのを待たなければなりませんか?終わり?"黒人は動揺していなかったが、デイブは「サー、そのようなスラーを使わないでください。さもないと私はあなたに去るように頼まなければならないでしょう」と言いました。
白人:「ああ、大男?あなたは私を去らせるつもりだ、大男?私がこれをn **** raf ***** gn **** rと呼んだので?」
Dave(6 "5'):「はい、私は大物です。あなたは今出発しなければなりません。」
白人:「F ***** gそれなら私と戦ってください、大男!私はf ***** gあなたを破壊します!」
デイブ:「わかりました。そうします。時間を計って自分のものを手に入れましょう。外でお会いしましょう。」
白人は彼が受け入れたという事実に少し驚いた。デイブはマネージャーの方を向いて、「機会を与えてくれてありがとう。でも、やめなければならないのではないかと心配している」と言った。
マネージャー:「デイブ、わかったけど、これをする必要はない」
デイブ:「はい、そうです。」
デイブが出勤し、コートとペプシをつかんで外に出て、頬骨に白人男性を吸盤で殴り、縁石に広げたとき、白人男性は外に飛び出していました。デイブは車で走り去った。

TL; DR:デイブは丁寧に辞めたので、人種差別主義者の顧客を1回のパンチでノックアウトできました。

画像クレジット: ブートストリング

#2

10代の頃、私はコンビニでアルバイトをしていました。私は深夜のレジ係によって訓練されていました。この男がやって来て、野菜などの缶の束をつかみ、カウンターに来て、カウンターの奇妙な種類のピラミッドのように、非常に特殊な方法で缶を積み重ねます。

経験豊富なレジ係(私のトレーナー)が各缶をピラミッドから外して鳴らすと、彼女はスタックの最後に到達し、変人が彼のc ** kを取り出して、缶の後ろのカウンターに置いていることに気付きます。

何も言わずに、トレーナーは豆の大きな重金属缶の1つをつかみ、男のd**kでできる限り激しく叩きます。彼は灼熱の痛みの信じられないほどの悲鳴を叫び、彼のc ** kをつかみ、そして店を使い果たしました。

**彼女は私に:**(落ち着いて)「あなたは遅いシフトですべての種類を手に入れます。」

画像クレジット: faxinator

#3

深夜にマクドナルドで窓の作業をしています。男は何でも注文し、窓まで引き上げます。私は料理と窓の取り扱いをしているので、顧客が引き上げたとき私はそこにいませんでした。私が窓まで歩いたとき、私は彼の膝にゴミが入っているf****rを見ませんでした。私は彼のカード/現金を取るために窓を開けると、彼は私にゴミの袋を投げます。私は一歩下がって、ゴミが投げられたのではないかと心配し、彼の車がスピードを落とすのを見ています。私は腹を立てていますが、私にできることは何もありません。数秒後、金属に小さな金属の強打が聞こえます。ロビーまで歩いて窓の外を眺めます。 douchebagは、パトカーにぶつかりました。パトカーは、自分でドライブスルーをループして使用しようとしていました。もちろん、私はまた、内部で何が起こったのかを役員に伝えに行きました。

画像クレジット: RedditWhileWorking23

まず最初に、私たちの質問を手伝ってくれる上を超えて絶えず進んでいるすべての小売およびサービス労働者に大きな拍手を送りましょう。結局のところ、彼らがタフでありがたい仕事をしていることは秘密ではありません。それが無知なマネージャー、長いシフト、低賃金、または彼らが毎日取らなければならないひどい態度であるかどうかにかかわらず、彼らが直面する課題に対処するには忍耐と力が必要です。それでも、何度も何度も、顧客は彼らの努力に対する完全な敬意の欠如を示していますが、それでも彼らの暴言とタントラムが笑顔で満たされることを期待しています。

このAskRedditスレッドのストーリーは、「顧客は常に正しい」という古い決まり文句が真実からかけ離れていることを証明しています。実際のところ、時には彼らはまっすぐな失礼であり、ノッチを下げる必要があります。労働者自身が礼儀正しく、恐らく恐ろしく、顧客が完全に凶暴なモードに入ることがありますが、カルマの運命が舞台に上がり、宇宙が実際に彼らの行動についてどう思っているかをこれらの無礼な人々に示します。

#4

女性は請求書の金額を私に横たえ、英語ですべての悪い言葉を私に呼びました。私たちが彼女に過剰請求したと彼女は私に彼女の注文を通過するように要求しました。ゼロの置き忘れが原因で、私たちが彼女に1000ドルの請求額を下回っていることを知りに来てください。他のラインの沈黙はとても美しかった。

画像クレジット: [削除済み]

#5

10年ほど前にBestBuyで働いていましたが、これはブラックフライデーに起こりました。何時間も待って列に並んでいたので、ほとんどの客は気分が悪かった。
しかし、この一人の女性は怒り狂っていました。売り切れたにもかかわらず販売されていたノートパソコンがどのように必要かについて私の部門の全員に叫んだ後、彼女は「市と協力し、消防署と私たちを知っているので、店を閉鎖する」と言いました。店内に人が多すぎます。」
それで彼女は彼に電話し、私たちは彼女に去るように言いました、そして店には何も起こりません。しかし、私たちは彼女が言ったことを報告するために彼らにも電話をしました、そして彼女は権力の乱用のために彼女の仕事から解雇されました。

画像クレジット: mayonays

#6

数十年以上前、私はデニーズで働いていました。私には2人の男性客がいて、食事をしてダッシュすることにしました。彼らのナンバープレート番号を手に入れて警官に報告し、冗談めかして彼らは転倒すらしなかったと言った!その夜遅く、彼らは飲酒運転のために引っ張られ、警官はレポートからナンバープレート番号を認識し、両方をレストランに戻し、請求書の支払いを強制しました。彼が支払いを終えた後、警官はただそこに立って彼らを見てよく言いましたか?男はひそかに私のチップを手渡した。

画像クレジット: anon

チーフハピネスオフィサーブログの作成者であり、職場での幸福を専門とするトレーニング会社であるWoohooInc .の創設者であるAlexanderKjerulfは、 以前、一部の顧客が悪化していると語っていました。そのため、オンラインで共有されている彼らの無礼で無知な行動について多くの話を目にします。

「特にアメリカでは、大声で叫べば欲しいものは何でも手に入れることができると考える好戦的なジャークが増えています。しかし、従業員がついにオンラインフォーラムを開いて、ストーリーを共有し、お互いをサポートできるようになったからです。」彼は退屈なパンダに話しました。

#7

カナダの電気通信会社で働いていました(私はもはや従業員ではありません神に感謝します)

壊れたiPhoneを持ってきた女性は、新しいiPhoneを無料で入手することを要求しています。ご存じない方もいらっしゃると思いますが、カナダでは、iPhone6sは2年間の契約で最低$80のプランで約$400の前払いが必要です。彼女は良い計画を立てていましたが、無料でそれを望んでいました。彼女は店内のロイヤルティチームに電話をかけ、次の2時間は彼らに向かって叫びました。最後に、彼らは取引に同意し、彼女はそれをゼロにしています。彼女は私を見て、私は事件を望んでいません、そしてAppleCareは詐欺です。 (私たちはコミッションに取り組んでいるので、これは本質的に私が何も得られず、私の番号を台無しにしていたことを意味しました)。彼女は私にセットアップを急ぐように言い続けました、そして私はすべてが転送されてセットアップされた状態でそれらを店から出そうとしていました。彼女は電話を手に取り、私がひどい従業員だったと言って行進し始めます。彼女は店から3歩出て、電話を落とします。粉々になった画面、そして死の白い画面。彼女は私に何ができるか尋ねて戻ってきました。私は肩をすくめて行きました。「申し訳ありませんが、AppleCareは確かに助けてくれたでしょうか?」

編集:携帯電話の夢は私に金を与えました…親切な見知らぬ人に感謝します

画像クレジット: thelostcanuck

#8

私が働いているピザ屋のカウンターに立っています。女性が押し寄せ、カウンターでピザを叩きます。

「これは私が注文したf*****gピザではありません、あなたは一体何をするつもりですか?」彼女は尋ねた。

私はピザを見て、それから私の仲間のニックを見て、彼女に戻って「何もない」と言います。

彼女はそれから私たちがどのように解雇されるのか、私たちがどれほど愚かで無能であるのかを長い間怒鳴り続けます、彼女は実際に私が研究開発されなければならないと私に言いました、そしてなぜ私たちが行かないのかと尋ねました何でもする?

「あのピザは通りの向かいのピザ屋から来たから」と言った。

彼女は実際になんとかサイズを縮小し、とても哀れで殴打されたように見えたと思います。

画像クレジット: necrohonkey

#9

男が盗まれた商品を返そうとしていたことは、これ以上明白ではありませんでした。彼は領収書を「紛失」し、いつ購入されたかわからず、現金で支払われたため、クレジットカードで取引を簡単に調べることができませんでした…

彼は友人に電話して、購入した時期を知っているかどうか尋ねると言った。それから彼はiPhoneを取り出し、ボタンを押さずに話し始めた。まるで…電話がかかっていないのにホーム画面がはっきり見えます。

彼が「電話を切った」とき、私は少し大胆になり、私の最高の小売店のマネージャーの声で、「ああ、それはクールだ!それは、実際に電話をかけなくても誰かと話すことができる新しいアップデートですか?」

彼はその後去った。

画像クレジット: gsg4n1

彼によると、顧客が明日がないようにスタッフに非難や侮辱を投げかけているとき、それらに対処するのは上司の仕事です。 「上司への私のアドバイスは、それらの顧客を追い出すことです」とKjerulfは言いました。 「彼らはビジネスに悪いです、彼らは多くの時間とお金を要し、あなたが彼らに何を与えても決して幸せになることはありません。実際、あなたがこの時間を与えるならば、彼らはさらに愚かな要求ですぐに戻ってきます。それらを追い出しなさい!」

#10

私はオンラインバンキングのヘルプデスクで働いていましたが、この18歳の若者は、allpay.netへの7ポンドの取引を見たと電話をかけました。彼はそれを認識していなかったため、銀行が7ポンドを奪っていると判断しました。その上にいて、私は「泥棒の小さな刺し傷」でした。それから彼は、デビットカードの取引であり、私が単に働いていたにもかかわらず、私が18歳の男の子から7ポンドを盗んだことに対する哀れな卑劣な人だと言って、息子の彼のs**tのために立ち往生した彼の父を電話に連れて行きます人々がオンラインバンキングを使用するのを助けた部門。

しかしとにかく、私はデビットカードサービスに電話して、彼らがもっと情報を提供できるかどうかを確認しました。それから私はこの小さなs**tの同じようにくだらない父親に次のように中継することを嬉しく思いました:

「こんにちは、お持ちいただきありがとうございます。デビットカードサービスチームに確認しました。息子が受取人の「allpay.net」を認識しなかった理由がわかりました。これは、顧客が登録したときに裁量に使用される意図的に曖昧な用語です。あなたの息子はオンラインポルノの代金を払っています。彼のポルノの代金だと私が言うことができるように、彼を電話に戻しますか、それとも情報を伝えますか?」

父親は、この問題についてこれ以上の調査は必要ないとつぶやき、調査してくれたことに感謝し、電話を切りました。

画像クレジット: kitjen

#11

男がやって来て、完全なa*****eになっています。彼は20歳の最年長者を見て、絶えず怒鳴り声を上げていたにもかかわらず、ビールを買うためにIDを見せたくありませんでした。彼はまた、車にハンディキャップタグやプレートがないにもかかわらず、ハンディキャップスポットに駐車していた。

保安官の代理である私の常連客の一人も店にいました。男がどのように行動しているかを見た。彼が駐車していた場所を見た。外に出て、彼の切符の本を手に入れて、男に切符を書いた。ガイは自分がビールを飲んでいないことに気づき、外に出て…チケットを受け取っているのを見つけました。笑いが止まらなかった。

#12

私は自動車部品店で働いています。この一人の男は60ドルのヘッドライトを盗み、文字通りドアから飛び出しました。私たちは外を見て彼のナンバープレートを手に入れようとしました。ちょうど間に合うように、彼がスピードを落とし、縁石にぶつかり、タイヤを吹き飛ばしました。警官と呼ばれ、ダンバスは逮捕され、車をけん引しなければなりませんでした。

優れたカスタマーサービスには、個人的な問題をドアに残し、後で耳を傾ける人と共有する前向きな体験で人々が去るのを助けることを試みることが含まれると長い間聞いてきました。ただし、強制的な笑顔で購入者に話しかけ、感情を表現することは、家に帰った後、感情的および肉体的な犠牲を払う可能性があります。

あなたの仕事がすべてのクライアントのニーズを友好的に満たすことを含むとき、それがどんなに不合理であっても、あなたは感情労働と呼ばれる何かを経験しています。 KerenLevyのBBCWorklifeに関する記事によると、この用語は社会学者のArlieHochschildによって最初に造られました。それは、「職場内で公に見える顔と身体のディスプレイ」を作成するために私たちが感情を調整するために行う作業について説明しています。要するに、私たちが前に出て、私たちが本当に感じていない感情を表現するときです。

#13

ここの倉庫作業員。買い物にはカードを提示する必要があり、技術的には食料品店ではありませんが、ペットの同伴はできません。ある男は、大きなピットブルの子犬をひもにつないで、玄関のドアで従業員の前をパワーウォークしようとしました。私たちは彼を止めて、彼が彼の犬を中に入れることができないと彼に言いました、そして彼はそれを失いました。彼は私たちの最高の顧客であり、週に5回ここにいて、株を所有しています。なんでもいい。
彼は私たちが犬を許可しない理由を知ることを要求しました。特に訓練を受けていない子犬の場合、それが食品安全の問題である方法を説明しました。この時点で、私たちのマネージャーがやって来て、彼を振り回しました(bc背骨/顧客は常に正しいわけではありません)。 5分後でも、この犬はメイン通路とおしっこの真ん中でしゃがみ、その後にうんちが続きます。男はとても赤くなり、犬を出口に向かって引きずり、食料品を捨てました。私たちは彼を止めて、彼の子犬の後で片付けてくださいと彼にうまく頼みました。 「それが私たちが彼らを許可しない理由です、サー」

#14

以前は、スワイプに使用したスクエアの表彰台にクレジットカードを置いて返品したので、画面を振り回してサインなどをするとすぐにクレジットカードが表示されました。あるランチラッシュ(テイクアウトレストラン)のある女性は、これは最高位の犯罪であると判断し、直接手に渡さなかったと私に怒鳴りました。

私は愚かに彼女と婚約し、彼女がどのように顧客であり、良いサービスが彼女が望むことをしているのかなどについての継続的な講義を受けたすべての人のためにそれをしたことを説明しようとしました。私たちのテーブルで何十人もの人々が食事をし、彼女の後ろには5人の人々が並んでいたので、彼女はまっすぐにそれをハミングし、誰もが彼女が私の代わりに私を置いているのを確認しました。

彼女にとって残念なことに、劇的なパフォーマンスは少し気が散るほどであることがわかり、彼女は乳児なしで暴走しました。もちろん、彼女が自分自身を注目の的にしたばかりだったので、これは建物のほとんどすべての人に気づかれました。顧客の一人は彼女を追いかけ、彼女が追い払うのを止めなければなりませんでした。記録のために、フルサイズのチャイルドキャリアを拾うための本当の微妙な方法はありません。

TL; DR:女性は、自分の子供よりもクレジットカードを大切にし、恥ずかしそうに歩いていることをレストラン全体に示しています。

#15

パーティーに遅れましたが、何でも。

私が大ヒット作で働いていたとき、私たちは時々泥棒に対処していました。標準は、従業員や顧客を危険にさらすのではなく、単に彼らを手放すことでした。

ある時、この男はいくつかのものとボルトをつかみます。私のマネージャーは追いかけ、私たちの駐車場に駐車していた2人の警官を彼に指摘します。彼らは追いかけます。この男は人と交通をかわし、織ります。彼は警官を歩いて通りを渡ることに成功した。それらを失うことを切望して、彼はリードを得るためにいくつかの階段を飛び降りますが、両方の足を壊します。

雇用主が顧客とのコミュニケーションにおいてスタッフに特定の行動を期待するとき、従業員は職場の不安を感じ始めるかもしれません。特に、自分自身が心配したりイライラしたりしながら、態度の悪さに対処しなければならない場合。 「彼ら自身の感情表現のこの継続的な規制は、自尊心の低下と他者からの切り離された感覚をもたらす可能性があります」と臨床および産業心理学者のルーシー・レナードは言いました。

#16

私は食料品店のレジ係でした。フルカートを持ったこの男は、通常の列で待ちたくなかったので、私のエクスプレスチェックアウトの使用が許可されるまで、従業員をかじり、いじめました。私の列には2人しかいませんでした。私のフロアマネージャーが彼を許可し、彼がカートを降ろすとすぐに、かろうじて立つことができない歩行者を持つ小さな老婦人が彼の後ろに並んでいました。誰もが彼に汚い顔をした。彼は自分が気が狂ったことに気づき、それについて冗談を言った。全くの静寂。彼の節約された時間は、a*****eである価値があったことを願っています。

#17

現在、委託販売店にいます。私たちには2階建ての家具があり、利益の一部を売るために人々が持ち込んだものだけです。
ある女性が息子(彼は5歳か6歳)と一緒に彼女のところにやって来て、彼女は周りを見回しました。私たちは2つのバースツールを持っていて、彼女は机に近づいて「これらのバースツールをもう2つ注文したい」と言った。私たちと一緒に委託しなければなりませんでした。」彼女は振り返って、「なぜf ** kはこのようなものを注文できないのですか?!オンラインで見つけることができると確信しています!!」と言います。私は歯を食いしばって再び微笑んで、「奥様、私たちは本当にそれができません。オンラインになりたいのなら、あなたは自分自身を探すことを歓迎しますが、私はあなたを助けることができません、そして私はごめん。"彼女はハッとドアに向かって歩き始め、私を解雇することについて話しました。この場所の恐ろしいレビューをします。
彼女はそれから素敵な大きな顔を手に入れました-ドアでいっぱいです。それはプッシュドアで、ロックされていました。彼女は私を見て、「*なぜF ** Kがロックされているのですか?!*」と叫びます。私にはわかりません。それから彼女の息子は彼女を見て、「ママ、あなたはその女性に意地悪だったので、あなたがごめんなさいと言うまで行きたくない」と言います。
一番。子供。これまで。

#18

国選弁護人が小売業またはサービス業の労働者としてカウントされるかどうかはわかりませんが、権利と自由の剥奪に直面している貧しいクライアントに刑事弁護を提供することを考えると、それでもサービスと見なします。

私は、彼女が誤ってママの覚醒剤パイプを壊した後、高くなり、ベルトで彼女の8歳の娘から地獄を打ち負かした巨大な覚醒剤の頭であった卑劣なクライアントを代表していました。彼女は子供の残虐行為と覚醒剤の所持で起訴され、彼女の前科を考えると、DAの司法取引は3年の懲役でした。言うまでもなく、私のクライアントは「彼女にふさわしいものを与える」ために刑務所に行きたくなく、私がDAから得ようとしている最高のオファーだと彼女に言ったとき、私にびっくりし始めました。それはその申し出を受け入れるか、裁判に行くかのどちらかでした。私はさらに、彼女に対する証拠の山を指摘しました。主に、娘の怪我の写真、寝室から回収された血の帯、メタンフェタミンの残留物が入ったメタンフェタミンのパイプの破損、そして娘が裁判で彼女に対して証言します。

彼女が私を罵倒し、私を「公の偽り者」と呼んだ後、彼女が考えることができる他のすべての蔑称的な名前は、私を解雇し、なんとかして8,000ドルの低価格で私立弁護士を雇うことができました(私はまだ知りません彼女がどうやってそれを思いついたのか、しかし私には信頼できる推測がたくさんあります)。弁護士は、彼が裁判で彼女の訴訟に勝つことができることを彼女に「保証」しました、そしてそれはまさに彼女がすることを選んだことです。

簡単に言えば、私立弁護士は明らかに、裁判の前にこの女性のファイルを読むことさえしませんでした。裁判は約3時間続き、陪審員は文字通り5分間しか出廷せず、裁判官は彼女に懲役10年の刑を言い渡した。

いい日でした。

アレクサンダー・シェルフはこの考え方に同意します。 「感情を偽造しなければならないことはストレスが多いことを私たちは知っています。それに加えて、最悪の顧客が最も勇敢な行動を通じて最大の利益を得るのを見るのは非常に不公平だと感じます」と彼はBoredPandaに語った。 「最悪の顧客を甘やかすのはひどい考えだと企業が気付く時が来た。時間とお金がかかり、従業員を苛立たせる。やめなさい。」

#19

私はボルチモアの近くで働いていると言って、私の話の前置きをさせてください。うん。

それで、私はプラスサイズの婦人服店を経営しています。私たちは実際に驚くべき量の…彼らを「非伝統的な」顧客と呼ぼう。チャリティーショーのためのドレスを必要とする男、クロスドレッサー、ジェンダーフルードの人々、トランスジェンダーの女性、そしてドラッグクイーンは前代未聞ではありません。

そこで、ドラァグクイーンが店にやって来て、オンラインで注文した靴を買いに行きます。彼らはまだ完全に化粧をしていたので、彼らはショーから来たか、ショーに行っていたに違いありません。私は彼らの名前を聞き、私たちの会話の間に別の顧客が入って来ます。私は挨拶を呼び、「私はあなたと一緒にいます」のようなことを言います。

私は奥の部屋に行き、すべてのWeb注文を処理するのに1分かかります。私は必要なものを見つけて、新しい顧客が私が通り過ぎるのを止めるために彼女の腕を投げ出すとき、カウンターに戻る途中です。

それから彼女は、「私は新しい顧客であり、ここに20分間いましたが、誰も私に話しかけていません」と言います。

A.)彼女が入ってきたとき、私は彼女に挨拶しました
B.)彼女はその時点で5分間しか店にいなかった

私はうめき声を上げて辞任しましたが、何も言えないうちに、ドラッグクイーンが踏みにじり、顧客を睨みつけて、「B *** h、彼女はあなたに*こんにちは*と言った」と言いました。

生意気な指のスナップで完了します。

女王はそれから私に彼女のパッケージを手に入れてくれたことに感謝する大きなショーをし、彼女が去る前に私に頬に大きなキラキラ光るキスをしました。

他の顧客は、私が彼女に良い一日を過ごすように言ったとき、彼女のスパンクスの代金をひそかに支払い、アイコンタクトをしませんでした。

#20

若いスタッフが私をチェックインしている間、私はホテルのレセプションで待っていました。本当に不快な女性がひっくり返り、女の子がしていることを中断し、彼女の部屋のやかんの標準についてb***hに進みました。彼女は、私が賢明になって私の後ろに血まみれの列に入るように彼女に言うまで、「普通のやかん」だけを持っていることについて何度も怒鳴りました。彼女は一日中旅行していて、部屋は適切な基準ではないと叫んだ。私はそれが空港のホテルであると指摘しました、私たちは皆一日中旅行していて、彼女はただ道に迷うべきだと言いました。今では机の上の女の子は真っ赤で涙を流していた。女性は机の上で拳を叩き、マネージャーに会うように要求し、咳をしました。彼女はすぐにベージュのズボンを通して身をかがめた。その後、彼女はぶらぶらしませんでした。

#21

私は海辺のこの豪華な町にあるこの高級衣料品店で働いていました。とても大げさな女の子が突然彼氏と一緒にやって来たとき、それは忙しい土曜日でした。彼女は店内を歩き回り、最終的には着替えブースで服を持っていきました。

しばらくすると、彼女と彼氏の間のブースからの激しい会話に気づきました。私と私の同僚が彼女に追い払われている間(彼女は助けを拒否し、ブースを離れなかった)、私たちがカップルであるかのように、彼氏がブースといくつかの衣類ラックの間を行ったり来たりしているのを見る。エボラ患者。

ですから、私と私の同僚は、他の衣装製作者を助け、働き続けています。突然女の子が私の隣に現れて完全に腹を立てたとき、私はレジスターを働いていました、そして彼女は「私たちの店/ブランドが私たちの服のフィッティングに実際にどのように取り組むべきか、そして私たちがどのように完全なf**kupsであったか」について怒鳴り始めます。 。私は完全に警戒されていて、正確な問題が何であるかを彼女に尋ねたいと思ったとき、私は同僚がこの恐ろしいほど大きな笑い、涙などを爆発させながら女の子を見ているのを見ました。何が起こったのかというと、女の子はストラップレスのドレスだと思った服を持っていたのです。まあ、それはドレスではありませんでした。スカートでした。 FREAKIN "DRESS"が合わないので、女の子はすべてのサイズを試し、完全にうんざりして、私たちと彼女のボーイフレンドに怒鳴りました。それで、彼女は混雑した店に出て、スカートを彼女のおっぱいに引き上げて、シーンを作りました。

彼女が去った後、私は泣くまで笑ったことを認めなければなりません。

画像クレジット: Reesesbuttercups

#22

ネイティブカジノの小切手換金/クレジットカード現金引き出しブースで働いていました。一人の男は本当に酔っていて、彼の現金を手に入れるのにどれくらいの時間がかかったかについての本当の嫌悪感で、私は「急いで」する必要があると私に言いました。私は急いで、クラップスのテーブルで彼にa * sを渡されていたので、彼が戻ってきたので、5枚のクレジットカードの残高を急いで調べました。夜のある時点で、Visaは、この人がカジノで数時間のうちに約10kを吹き飛ばしたことに気付いたので、すべてのカードを保留にしました(つまり、商人は顧客からカードを受け取らなければなりません)。私は彼が持っていた最後のカードをすべて走らせて保管したので、これを知っています。まったく幸せではありません。

酔っ払っていた(インターロック装置のライセンスが制限されていた)別の男は、いつもやって来て、頭のように振る舞っていました。彼がテーブルで悪い日を過ごしていたなら、私たちにそれを取り出してください。ある夜、彼はタクシーの運転手と一緒にやって来ました。彼はドライバーをこわばらせるつもりだったが、ドライバーはただ出て行って彼を追いかけた。彼は小切手を現金化し、運転手に何を与えるかを数えますが、酔っ払って運転手に彼が保持するつもりの現金(残りの500ドルはおそらく約450〜475ドル)を渡します。運転手は私を目で見て、私の目で私を見ていた彼が行くための動き彼は振り返って立ち去ります、そして酔っぱらいはその夜賢明ではありません。数夜後、もう少し地味になって、彼はまた来て、どれだけ出て行ったかを尋ねます。私は彼に話し、彼がそれを運転手に与えたことに言及します。彼は腹を立てて、なぜ私が彼を許したのかと尋ねます。私は「あなたは本当に酔っていて、彼にとって大きなたわごとでした。私はあなたが彼に現金を与えることによってそれを正しくしていると思っただけです。」と言います。 'F ** k、それは公平だと思います。私はそんなに飲むのをやめる必要があります…」彼は答えて立ち去ります、そして私は二度と彼に会うことはありません、私は彼がそれを一緒にしたことを望みます。

今それを均等にする。ある日、お母さんと一緒にやってくる男がいました。彼は、彼のお父さんは本当に厳格なキリスト教徒であり、彼のお母さんがギャンブルをすることを決して許さないと言います。お父さんが亡くなった今、彼はお母さんに何か新しいことを体験させました。 200ドルを取り出し、母親に180ドルを渡して、「お母さんが大好きです。楽しんでください」と言います。次に彼は$20を受け取り、ブースのすぐ隣にあるこの「ホイールオブフォーチュン(ゲームショー)」マシンに入れます。彼がボタンを押すと、それがジャックポットに当たったと聞きました。男はほぼ2万ドルを獲得しました。かっこいい男がお母さんのために何か良いことをしているのに起こるようなかっこいいこと。

#23

私はブランチでとても人気のあるレストランで働いていました、そして母の日はおそらく一年で最も忙しい日でした。私は前の晩に顧客に電話をして、6人分のテーブルを求めましたが、これは単に不可能だと彼に知らせたとき、彼は信じられないほど失礼でした。彼はどんどん仕事に取り掛かり、上司と話をするように頼みました。最初は電話を渡したくありませんでしたが(私のマネージャーは最高の男ではなく、忙しい夕食のシフトの真っ只中にいました)、私のマネージャーが私の後ろに来て、なぜ私が長い間電話。私は「f**kそれ、この顧客はとにかく私に耳を傾けるつもりはない」のようで、Macに電話を渡しました。マックは彼がどのように助けることができるか尋ね、この男に次のようなことを言う前に約15秒間聞いた。一年で最も忙しい日の前夜の家族?あなたの相棒をF ** k!」そして、電話を切りました。

#24

ティムホートンズでの作業ドライブスルーと、窓から離れすぎて駐車された巨大な黒いトラックの一部のa ***** eは、私が彼に変化を与えるために非常に遠くに寄りかかることを期待していました。彼は本当にせっかちで、本当に失礼でした。私はちょうど首を横に振ったので、彼はすべて腹を立てて、ついにトラックから降りて、ドアが彼の後ろで閉まりました。それは施錠されていて、彼はそこに15分ほど座っていたので、レッカー車を呼ぶ必要がありました。確かにそれは彼の後ろのみんなを怒らせたが、少なくとも彼らは私たちではなく彼に腹を立てた!彼はそれが彼の人生の最大の恥ずかしさであるかのように行動しました。

#25

元携帯電話業界の労働者。

私たちはあなたが新しい電話を手に入れるたびに保険とケースを売り込む*必要があります*。するべき。あなたは実際にこれらの提案をすることに参加することを拒否したためにいくつかのキャリアから解雇される可能性があります。

通常の改行のセットアップ中、このめちゃくちゃ失礼な女性は、交換のすべての部分のすべての部分について敵対的です。彼女の信用は絶対的な犬ですので、彼女は前払いで危険な保証金とより多くの電話を支払わなければなりません、そしてそれはどういうわけか私のせいです。彼女が完全に立ち上がる前にすべてを完成させて、私は文字通り新しい電話を手に入れるすべての人に私がするのと同じことを何気なく提供します:あなたはどの保険プランに興味がありましたか、そしてあなたはどのようなケースを見ましたか?

どうやらそれは彼女が人生で聞いた中で最も不快なことでした。彼女はすぐに声を上げて、私にとって本当に不快にさせます。なぜなら、彼女が黒人であるために不器用であると非難しているだけであり、私は彼女の白人の友人をそれほど近くに請求しませんでした。私は落ち着きを保ち、すべてを冷静に説明しようとしました。それをすべての人に提供する**必要がある**ことを彼女に知らせようとしても、何も伝えられませんでした。結局、私の同僚は彼がこれを持っていることを私に知らせました、私たちは場所を交換してお互いの販売を終えます。彼女がGalaxyNote3を見下ろして店を出ると、彼女は合計500ドルを費やして手に入れました。彼女はつまずいて、食べて、画面を壊しました。

地獄を上げた後、助けを求めて戻ってきて、私たちはすべて¯_(ツ)_/¯になりました

#26

私は大学時代、高級レストランでサーバーをしていました。私はめったに顧客と問題を起こさず、全体的に本当に友好的です。そこには3人の常連客しかいない4人用のテーブルがあり、年配のカップルと大人の娘がいました。私は彼らに飲み物を出しました、そして私達が後援者#4の息子を待つことになっていると言われました。

約40分と2回の補充が過ぎます。 「君たちはもう飢えているに違いない。食欲をそそらないくらい小さいレタスのラップを持ってきてくれませんか、それとも**私の相棒**を待っていますか?」

父は「私たちは待つつもりです、そして彼はあなたの相棒ではありません。率直に言ってあなたは彼を知らない、彼は勤勉な男であり、尊敬されるでしょう」と言いました

「あなたは正しいです、許してください。」

「彼は実際に本当の仕事をしています。」

「私は理解しています、それは二度と起こらないでしょう。」

詰め替え番号3で戻ってきたとき、息子が到着していました。 the son happened to be an old high school friend, before taking a seat he gave me a hug right in front of his dad.

I looked at the father and said "small world huh, I can't believe your **my old buddy [name]'s** family im suprized we've never met before with [name] and I spending so much time together in high school "

It's too bad our restaurant didn't serve crow.

#27

This didn't happen with a rude customer but with a rude *coworker*.

I work in a store with ten different check-out lines (two are express, two self-checkout) but only one of which has all the cigarette/tobacco products in lockable glass cases behind it meaning that if you want to buy that stuff you either go through that line or you go through another line with a cashier (not self-checkout) and ask the cashier to go get you your cigs for you at which point they go to the cigarette line, ask the cashier on it to get the smokes, or use their key to get them their self in case the line isn't open. I have more than a few co-workers who smoke and they have to buy their cigs the same way as customers do. Employees are *not* allowed to get out their own cigarettes and check them out their self, they have to have another cashier ring them up for them.

So one day, early morning, I'm working the check-out with the tobacco behind it and I notice this woman who works as janitor/stocker hovering around behind me near the cigarettes. I know she isn't supposed to be near there so I ask her, "can I help you with something?". She tells me that she just wants to get some smokes and I'm like okay, no, if you want cigarettes you have to get in line and buy some that way like everyone does. She gets pissed and asks me why I won't just let her get her own cigarettes and I tell her again that I can sell her whatever she wants if she'll just get in line and pay for them. She huffs, rolls her eyes at me, and storms off.

For the rest of the day she totally has it out for me. Throughout the day, I have other cashiers telling me that she's talking s**t about me in the break room left and right. My manager comes up to me and says that the woman made a complaint that I refused to sell her cigarettes because she's black, I go WTF and explain what actually happened and go on with my job. Then at one point there's a big lull in business and I take a quick break, putting on my 'away' light at the register and making sure to lock up the cigarette cases when I go as is policy, so I can go to the bathroom and this woman comes out of nowhere and blocks the door, refuses to let me in and shoves the handle end of her mop into my chest and tells me I'm not allowed to use the bathroom and some s**t about how I think I'm "so much better than her" because I'm a cashier and she's a janitor. I'm like, "you realize there are security cameras right in this hallway, right?" and she jumps and takes off again and I go pee. And this s**t just carries on ALL DAY and she gives me these nasty looks every time she comes by, which is often enough and more than usual that I think she's walking by my register just so she can glare at me.

But the day ends and I give my register to someone else and go home.

Next day, first thing in the morning, as soon as I get in to work another cashier informs me that the woman was fired late last night because apparently she'd been caught on camera stealing a few packs of cigarettes out of the tobacco case when the cashier who relieved me at the register eventually took a break herself but didn't lock the cases up. The cashier who didn't lock up got a warning but didn't lose her job.

#28

was working at a restaurant and there was this family who were extremely trashy and didnt look like they had a lot of money despite ordering a bunch of expensive steaks and drinking a bunch of drinks. They were rude the whole time treating me like i was their butler or slave. Then asked for a manager to tell the manager that their steaks tasted rotten (after they finished) and their drinks didnt taste like they had any alcohol in them (again, finished).. just trying to get free food. My manager noticed the way they were treating me and knew they were full of s**t and refused to comp their meal like they were demanding. The began yelling and cussing and him and me and ended up trying to leave without paying. Only to have their car not start in the parking lot and my manager called the police and one of them got arrested for disorderly conduct and drug possession and the rest ended up walking after having their car towed.

#29

Not exactly retail, but food service. At a college football game, my coworker was chewed out by an alumni because the hot chocolate wasn't "chocolaty" enough. All she and I could really do were sit there and apologize because there was nothing we could really do, until the bartender chimed in. This bartender is a former High School teacher, currently a substitute school teacher for all grades K-12, and the look she shot this man could have immediately shut up the cockiest of teenagers. Anyway, she put on her scolding face, and warned him "If you continue yelling at these girls over something they can't control, I'm going to have to ask you and all your friends to leave. I will not tolerate anyone abusing my coworkers." The guy immediately clammed up and hurriedly walked away with his tail tucked between his legs.

#30

Once I saw a woman being really terrible to her kids. They were maybe 6 and 9 but she was swearing at them (things I have never heard said to an adult) and calling them names they were both crying hysterically just trying to eat their pizza.

The only other table in the place was a trio of construction workers sitting behind them. I had asked the woman several times to calm down but she would just say she wasn't hurting anyone and basically to butt out. She would swear at me and threw a piece of chicken at me as I walked away. I called my manager up but he didn't like to remove customers so he wanted to wait and see if this continued.

Then she smacked one of the little girls on the back of the head. Before my manager of I could react one of the construction workers walked over and He asked the mom to join him at the bar.
I think she thought he was hitting on her cause she was all smiles and flirty. As soon as she was away from the kids he told her:

"If I see you lay a finger on those kids again I will do the same thing to you but 10 times worse. Have a nice evening."

She immediately left and they followed her to the door. I can only hope she learned something.

#31

I was 18 and worked at a local grocery store in the produce department. Beyond regular duties, we made fruit trays on weekends – nothing fancy, just a variety of cut up fruit in large red bowls.

Dude comes in after 10:00pm (we close at 11) and asks for a tray with specific fruits. I tell him we unfortunately don't make custom trays. The 16 year old dude who is also on shift with me overhears and tells him it's slower tonight so he can do it for him. He says "Ok good", no gratefulness displayed at all. This co-worker of mine is legit always extra kind to customers, it's legitimately admirable.

20 minutes later my coworker comes out of the back room and presents it to this customer. He immediately starts screaming at him about how bad it looks. He yells things like "That looks like absolute shit! Fuck, are you an idiot!?" I run over to see what the problem is. The fruit tray looks absolutely standard but this guy isn't having it. He smashes it on the ground and keeps screaming about how we are "retarded" and how we have wasted his time. I snap. I tell him to "Get the fuck out".

He postures up (keep in mind this guy is like in his 40s, ready to fight some teenagers over a fruit tray). Numerous other employees run over and yell for him to get out. He says "I'll be back for all of you retards" and runs toward and out the sliding doors.

All this on camera luckily so management calls the cops regarding his actions and that last threat. They ended up arresting him later on because apparently he also had some warrants. Hope the fruit was worth it, asshole.

#32

This tale takes place roughly 22 years ago at a community college bookstore.

As with any college bookstore, the start of the semesters were incredibly busy. In order to help ease the insanity in our small store, we set up a table outside the front door for doing returns. And that's where I was stationed for the day.

People got in line. The got to me. I processed the paperwork for their return and sent them inside for the cashiers. This is an important point. I had no cash, no ability to process cards. Just me, a table, a stack of paper, and some pens.それでおしまい。

Well, a middle aged lady gets to me. She is obviously not lacking in funds. Her son has dropped all his classes and she is returning his books. Ok。 Cool. I do all the paperwork, hand her back the document and direct her inside.

And she goes BALLISTIC that she has to wait in line again. I mean starting nuclear wars ballistic. The customers in line behind her actually went to my manager to file formal statements about her behavior.私のじゃない。 Hers. Because they knew…..

I take a break and shake it off. Everyone has bad days. And I know that I have the customers's statements to back me up. A few days pass and the manager gets a call.

It's the president of the college. With a complaint. THE WOMAN CALLED THE PRESIDENT OF THE COLLEGE TO COMPLAIN ABOUT ME. So my manager and I head off to a meeting with the president and the woman. We walked in calm and polite.

The woman tells her tirade, still screaming and cursing. My manager pulls out the statements and without a word, hands them to the president. The president calmly read them. I don't remember exactly what he said, but I do remember watching the woman turn more and more red. I do remember the word "entitled" used a whole lot. And I do remember him saying "Don't waste my time ever again." before he showed her the door.

#33

Worked at a liqour store. Customer came in extremely intoxicated, couldn't really speak, stumbling everywhere. We refused to sell to him and he flipped out. Ended up kicking him out with threat of calling the police. He went down the street to another store, and as he walked back past our store he yelled some very mean things at us and immediately tripped, shattering the bottle he bought on the sidewalk. Was a glorious sight.

#34

I had a woman come into my bank one day years ago in Mid-August and try to cash a check. Said check looked like it had been written by a four year old. We went through the protocol as mandated by our organization, calling the issuer and verifying all data. While we were going through this procedure the woman goes off on a tantrum. She's ripping the little pens with chains from the little desks, throwing deposit slips around, demanding she speak to the president of the bank and verbally abusing all the employees. Likewise, she looks to have done enough speed to stay up for a week straight.
We are finally able to get ahold of the issuer of the check, lo and behold, it's a good check. We cash it. Thank her for her patience. As she's storming out cursing, two officers walk in and identify her as the owner of a car in the parking lot. Said car had a small child, no more that two, locked inside the entire time. 20 minutes, in August. Some good people called the cops, broke out the window and rescued the kid and had that b***h arrested. I hope to god that that little kid has found a new home or that its' mom has cleaned up her act.

#35

Used to work at Gamestop and had a guest wanting to trade a copy of some older version of Call of Duty. He really didn't like the value and demanded to know how it could be so low (while this takes place in a Gamestop, it was actually during a killer trade promotion, so the value actually was decent all things considered). I explained that it was an older version and it's not selling much any more. He insists there is heavy demand still and turns around asking who wants to buy it. Everyone within ear shot laughed him down and he left embarrassed.

#36

It wasn't the customer, it was the manager. She was AWFUL. She was rude, intentionally picked out favorites and gave them presents in front of everyone (even when they didn't like her and tried to avoid it), messed up schedules on purpose for people she didn't like, etc etc. Worst manager ever.

So there was a huge storm coming in, and people were really worried about it. Like the news telling people to stay home, other businesses closing, etc. So it was up to her to either keep our store open or close it. Of course, she kept it open. Because schools closed only half our scheduled employees showed up, the rest called in – and she called her favorites and told them they didn't have to come in. Well as the like 5 of us who showed up were standing there, watching out the front windows (there were ZERO customers) she starts yelling at us, threatening to write us all up etc, and we are like – no one is here, all the work is done, we are watching the wind BEND TREES OVER and worried about if we are safe/will be able to get home.

Right about this time we hear a SUPER LOUD crashing noise. CAHCHUNK – CAHCHUNK – CAHCHUNK – CAHCHUNK – WHAM! As the industrial air conditioner on top of the building got BLOWN OFF. Like it rolled along the roof, then went flying into the parking lot. – Right onto her car. It was so perfect it was surreal. Dead center, smashed her car flat. Like if she had been in it, she would have died. And it only happened because she parked right up by the building, where we had SPECIFICALLY been told not to park. All our cars were out in the farthest corner of the lot. We later found out it her car wasn't paid off, it was some stupidly expensive BMW or something, and her insurance didn't cover the damage because it was an "act of god".

#37

Sold computers and such for Circuit City back in the day. Was fairly new and the only one on shift as someone called in sick. This is around the time the iPod nano came out so everyone wanted to see them.

Had been working with a group of people selling to each of them for over an hour when some guy comes up to me and asks why I have been ignoring his wife. Apparently they went into the back corner of the store and stood there not talking to anyone. They wanted a high end laptop but didnt want me to get the commision because I ignored them. (we didnt make commision at the time so I didnt care in the slightest)

Got the laptop out for a mangaer to ring up and their check got declined… I did a happy dance.

#38

I used to be a night time manager at a pizza place downtown. We were literally around the corner from a direct competitor. They had a carry-out window and offered that service all night. We did not and closed our doors at 10:00 and only offered delivery service after that. It's worth mentioning we were quite friendly with the local PD and they frequently sat in our parking lot at night to catch up on paperwork, watch for drunk drivers, etc… One night at about 11:30 I had a woman and a man start banging on our door. I politely(but loudly) told them through the door we close carry out at 10. The woman goes ballistic and starts screaming and hitting the door while the man just stands there watching trying to look hard. I ask another employee to keep an eye on me in case the situation escalates, and step out another side door, in order to be able to actually converse with them. This woman is absolutely nuclear at this point, screaming, cussing… I let her finish and I inform her that if she called and ordered it was probably our friendly neighbors with the carry-out window. I get accused of calling her stupid, and ask her to check her phone and tell me which number she called. She says "I don't have to, I know I call y'all and YOU took my order!" At this point I informed her that there is absolutely no way I took a carry-out order after we closed carry-out. At this point the man joins in and starts taking a very aggressive posture and tone with me and informs me I "better let them in and get their food." I flat out said no. At this point the man shoves me and I stumble back about three feet, he goes to swing at me, and misses, and I kindly repay the favor and connect knocking him on the ground. At about the same time the woman attempts to rush me there is a sound of "WOOOP WOOOP!" and flashing blue lights behind them. This doesn't stop them from continuing to try to assault me, however the two uniformed police officers that happened to have just pulled in take care of that very quickly. Another squad car shows up, the two have been cuffed and placed in the cars, the officers have been given a copy of the security footage, and I ask the officer I'm talking to if, for the sake of curiosity, he could possibly try to convince her to tell him the phone number she called. He walks me back out to the car she's in and somehow convinces her to do this. She recites the number while glaring at me, with so much vitriol and hatred in her voice. "XXX-XXX-7272 you stupid f*****g honkey." I smile at her and inform her "Our number is XXX-XXX-3030. We are Domino's. That's the number for Papa John's. That's why 7272 spells out Papa."

#39

In the auto repair business, we must deal with a lot of passive-aggressiveness from people displeased with having to shell out money for their cars.

Once, a couple arrived to pick up a car which was parked in the first spot nearest the street. The husband was great, and had approved the needed repairs in stride; the wife was a raging b***h, debating every line item of the estimate, asking pointless questions, demanding a cheaper price, threatening to take the car elsewhere or "just get a NEW one!"

Anyway, the man made his way toward the office, but the woman made a beeline for the car, found the keys stashed inside, threw the plastic seatcover to the wind, then started it up and drove off (before the bill had been paid), cutting the turn too sharp and scraping the ENTIRE passenger side of the car badly on the low concrete planter. I saw this happen; the husband didn't. Never saw them again.

#40

Worked for a sushi bar for a few years. They do a half price sushi hour most weekdays for dine in customers. It's a good deal, especially for how high quality the food is.

It was an especially busy day. People waiting, etc.
This woman and her daughter come in and stress that they are in a hurry ('My daughter has cheerleading') but want the half price. Uh, good luck? Full house…but whatever. Customers = money, yo. So, the lady gets angry when her food takes longer than 15 minutes. She asks if she can get her food to go, which I then explained that the food would then be full priced. We get into an 'argument' (she's getting angry and beginning to yell at me in front of her embarrassed daughter while I'm meekly standing there, unsure of what to do. 'WELL I ORDERED DINE IN' ….you are asking to go IT DOESNT MATTER IF YOU WERE SITTING AT A TABLE WHILE ASKING).

She's getting louder and more annoying and I'm starting to panic (my anxiety was really bad at the time) when suddenly, my boss chimes in.

And by chimes in I mean she started ripping this woman a new one. You see, my old boss just happened to be working behind the sushi bar that summer. She told the woman to stop yelling at me and that if she wanted her damn half price sushi, she would have to sit and wait like everyone else. Boss apologized to the other customers and made sure I was okay.

Lady was shocked and now super embarrassed, since the entire restaurant was now judging her. She quietly sat and waited for her sushi. The daughter apologized to me and that table ended up leaving a good tip.

My old boss is the nicest woman in the world. She still gives me free food whenever I go up for some sushi. She also has a bunch of regulars who she always makes time for. But don't p**s her off, because she will become a scary, scary person in mere seconds.

#41

I worked at a Pier 1 Imports as a teenager, outside Birmingham, AL. This was about 20 years ago and transgender folks weren't on my radar at all. Anyway, it's near Christmas, I'm at the register with a line of customers waiting. There's a woman huffing about something near the end of the line. By the time she gets up to pay, she's being very loud about the customer behind her. "It's a man! It's a pervert in a dress!" The person behind her was very obviously born a man but was in fact wearing a dress. It didn't really phase me as much as this woman who was doing her best to shame this person, who looked very hurt and embarrassed. And this lady was doing it while buying Christmas decorations, no less. Anyway, she's trying to convince me how wrong and gross it is, how this person shouldn't be in the store, etc. As she's ranting I run her credit card. Declined. I try again. Declined. I have rarely in my life experienced the satisfaction as I did at that moment, looking up at her, smiling, and saying that her card had been declined. Her face got red and she really just went off. "THAT'S IMPOSSIBLE! TRY IT AGAIN! YOU'RE DOING IT WRONG!" At this point, she has the whole store looking at her. I try again, and very loudly say it is, in fact, declined. She stormed out of there, knocking over a poor Santa statue by the door. I shared a smug grin with the customer behind her.

#42

A group of guys came into my restaurant who were "celebrating" this rather rotund man's divorce. Needless to say, any pretty server in the building was about to have an uncomfortable visit.

I kept an eye on their table, but can't stand a stare before it becomes obvious I'm supervising them and not my staff. So I ran to the kitchen to check up on the cooks. I was gone maybe fifteen seconds when a server comes to get me to cut the recent divorcé off because he just grabbed one of the girl's butts. Not cool dude.

I go out to the table to take them their checks and ask them to leave. I tell the table I had a complaint from one of the staff, and said there would be no more drinks served to them, and that they needed to pay their tabs and leave.

Now, I'm not a small guy, but the six of them could easily cause more than a ruckus. Once their glazed eyes realize what's happening and that they weren't at a strip club, the divorcé shouts, "oh yeah, and what the f**k is you gonna do if we don't?" He starts to stand up, but is a bit too husky for his gut to clear the lip of the table, and he spills two full pitchers of beer and six almost empty glasses all over himself and his friends, as he slips back into his chair with a thud.

I didn't have to say another word. His one friend threw down $100, apologized, and drug his beer covered friend shamefully out the side door.

#43

Working as the attendant at a self-checkout. A customer became irate when I told him that we could not accept a coupon that had expired over six months previously and called me a "vapid c**t."

Neither he nor I knew up until that moment that my tall, muscular, highly protective older brother was standing in earshot. He grabbed the customer by the shoulder, spun him around, leaned down to get at his eye level and growled "WHAT did you just say to *my little sister?*" right in his face. Dude practically pissed himself and ran out of the store.

Edit: "vapid" and "valid" are not the same word. Thanks, phone.

#44

Used to work in a call centre for power. Guy called in angry he'd been disconnected for non payment and threatened to drive to our town and "cut everyone up" If we didn't send someone out to reconnect him. We said we would then sent the police out. Probably a nasty shock for him.

#45

I work in a cell phone/computer repair retail chain.

We had this lady come in the other day – we'll call her Wanda. Now, we do buy phones and other small electronics, but ONLY if we're going to be able to sell them. We aren't going to buy your shitty iPhone 4, and we sure as hell aren't giving you 600 bucks no matter how new your device is.

Wanda calls first, asking for quotes on three phones and a laptop. Two of the phones are older and kind of shitty, after a quick Google. The laptop is an old Compaq, which should tell you why I refused it.

Wanda came into the store an hour later. Apparently, our other location in the next town had quoted her 50 bucks for all three phones and 150 for the s**t laptop. I knew this was b******t because the managers in that store are competent.

I tell her I can give her 30 for the nicest phone (her personal phone, which will become relevant soon), I can't take the two shitty ones, and I absolutely will not be taking the old Compaq that runs slow with a chunk broken out of the side. She starts bitching about how I quoted her X anount of money and how she can't believe we can't give her more and we HAVE to take these items and blah blah blah.

Guys, it was 80 degrees in that store. Our AC had broken and we were hot, sweaty, and pissy. And Wanda just would. Not. Shut. Up. I ended up giving her 50 for the damn phone. Seemingly satisfied, she left, saying she'd be going to the other store to sell her other two phones and the laptop.

About thirty minutes later, she was back AGAIN, this time hocking a sob story to my coworker (he dealt with her the second time because I was close to beating her with the damn laptop) about needing money for her sick daughter. She bitched at him too, until he finally bought the laptop for ten bucks. Then, FINALLY, she was gone.

Long story short, we checked the phone and laptop for resale quality. We find a text on the phone that said, "Give me back my laptop and all the things you stole from me, or Town Police will be called." We also looked up her name and found that she'd been wanted for theft back in 2010 in our district.

Cops were called, owner was called, and laptop was given safely back to him (though we did have to look him in the eye after accidentally finding his porn stash). Now this woman has an arrest warrant once more – all thanks to two grouchy, hot twenty somethings who paid her $60 to get the f**k out and never come back.

EDIT: I forgot which bitchy W name I was using.

#46

Worked at a gas station some odd years ago and the week before it had been snowing a lot so the gas tankers got delayed due to safety reasons. A customer came in a pretty new Mercedes-Benz, something like SLS 400 or something and wanted the premium gas. I explained to him that the takers are delayed and we currently don't have any premium gasoline and that he could try the next station down the block. He started swearing at me personally like I has control over the gas delivery. He sped off tires screeching only to have his rear tire hit the curb. His rim got fucked up really bad and couldn't drive it. I laughed at him.

#47

My son was working on a supermarket checkout one weekend. Greeted a customer only to be told to just get on with ringing her stuff up and to quit delaying her. She went straight to Customer Services to complain how rude her checkout operator was etc. Only, a regular customer interrupted her saying she witnessed it all and that she was the one being a real b***h.

#48

When I was a cashier at Borders, I had this one customer that had either put something on reserve or had special ordered. I remember them getting really rude because I couldn't find it and asked them multiple times what the name was. It eventually turned out that it was placed under her husband's name, so it wasn't my fault I couldn't find it at all. She didn't apologize or anything, so it felt really nice when I swiped her card and it was declined. She felt so embarrassed and just stormed off.

#49

I used to work at a RadioShack in my area during college. It was never really busy on Sunday's, so I was generally the only worker there.

On this particular Sunday morning I was incredibly tired from the night before, so I was kinda pissed about having to come in on a day when no one was going to show up. I got even more pissed when I pulled into the parking lot and was instantly greeted by a man who proceeded to start yelling at me. I put on my sales associate smile and kindly asked what the problem was. "I've been waiting here for 30 minutes and you are late!" I wasn't late, I was actually 15 minutes early. He then followed closely behind me to the door and was screaming at me the whole way. "I'm never coming back to this store" and stuff like that. When I finally got the door open, I let him know that I had to turn the alarm off and count the register before I could help him. This also made him angry…but at this point I didn't care. I was nice enough to try and help him 15 minutes before we opened…least he could do was not be an a*****e.

Anyway, I finally get to help the guy out and he wants to know about batteries. Cool, easy. I proceed to show him our batteries and their prices. He goes off. He starts screaming and yelling about how everything was outrageous and the prices were terrible and apparently I had treated him like s**t. He started to pound his fist on the counter and started yelling again about how we didn't have any name brand batteries (we did) and how RadioShack was communist by trying to push their batteries on their customers.

I calmly told him that there was nothing I could do and asked if I could help him with anything else. He stormed off, punched a battery display, and proceeded to slam face first into our door. Turns out that since he was yelling and screaming at me while I was unlocking the doors, I forgot to unlock the other one. He quickly looked around to see if I had saw him. I just waved and told him to have a great day. He spun out of the parking lot and I never saw him again.

TLDR: Man who was yelling at me over nothing slammed into a screen door while trying to storm out.

#50

I work at Starbucks. One day as I was working the drive through, we were having longer than normal wait times, as we were short-staffed. This one guy gets up to the window in a huff, and starts yelling at me/complaining about his wait. I apologize and tell him his total. He literally throws his credit card at me, and it bounces off the bottom of the window directly underneath his truck. We look at each other for a second, and then he sends his daughter out of his truck to look for it. I inform them it's right under their truck, so he moves his truck up a bit, gets out, picks it up and hands it to me softly without making eye contact (as he is squeezing himself between the tail end of his truck and the wall of the building), being pretty embarassed as everyone behind him is watching. It was pretty satisfying.

#51

Alright, bank worker.

I had a customer throwing a fit once. Said he sees a charge for $50 on his account and blames us for not keeping his account secure. Throws a fit that rages on for a half hour.

Turns out he forgot he used $50 for a male cam service. This was discovered when my customer service rep looked at his account and googled who the charge was from.

#52

When a rude customer's card would be declined it would always bring a real smile to my face

#53

I used to work at a bank branch…. A client was being very disrespectful to a female staff member. Literally 2 minutes later our bank was robbed at the teller he was using… His $5K was taken right off the counter before it could be negotiated.

Eventually it was covered by the bank but at the time I can imagine him being worried.

#54

In hawaii at the resort bar, kid that looks about 18, i'd have served him, orders a drink, barman asks for ID, hands over ID, sorry this is expired, Kid looses his s**t, insults the bar man, threatens his livelihood, etc. Fast forward two days, sat in the bar at the airport, same douche comes in, orders a drink, lady behind the bar asks for ID, hands over ID, she looks at it and goes to hand it back, I pipe up, check the expiration date. D**k move, but Karma, is, as they say, ab***h.

#55

Used to work at Target. We were always told if a parent has their kid STANDING in the cart, we should ask the parent to have their kid sit down. Most of the time, the parents are fine with it. This one lady was not having it.

She was outside, and just put her kid in the cart. At the entrance, we the ground had shifted a bit and there was a small lip to get into the store, and of course the kid is standing at the very front of the cart. I politely warned the customer of the lip and the kid should sit down because there's a very high chance he'll fall out. She tells me "go f**k yourself. You can give me advice about my kid when you become a parent yourself", while pointing her finger at me. Alright, whatever. We can't do anything after that. She walks towards the door, kid still standing and hits the lip. Kid flips out of the cart and bashes his face on the floor. If anyone knows about the 'carpeting' in the entrance vestibules, it's basically like having a piece of paper draped over a slab of concrete. There's no padding what-so-ever. Kid had GIANT lump on his forehead and must have hit his nose too since he was bleeding everywhere. I told my managers and the lady got the help she needed for her kid, but was still being extremely rude. F**k it. Told you so, b***h.

#56

I worked at Kohl's awhile ago and came across a very rude lady who no matter what we could do to help her, nothing made her happy. Finally, as she decided to leave, she got stopped by our loss prevention for shoving jersey in her purse. It wasn't even high end stuff either, just really cheap s**t that was on clearance.

#57

I was a waitress and asked a table if they wanted anything to drink, iced tea, pepsi, water perhaps.

They said no drinks.

Later I take their meal order and wrap it up with "so should I bring over two waters"

They again said no they didn't want anything. Kind of rude about it too considering I just wanted to bring them water. Live in drought state where technically not supposed to bring it without asking mind you.

Anyways, b***h chokes on bread for a few coughs and her daughter has to assist her and rush to me to get some water, then has the nerve to say I shouldn't ever serve tables without a drink.

Tldr: refused water from me twice, chokes on bread moments later.

#58

I work at a library and have two very short stories.

1) One of my old coworkers (who has since retired) was known for being a bit outspoken. She was great to have around when people were being rude. I don't remember the exact specifics of what transpired but it ended up where she was called over to intervene during a complaint with a patron. Suffice to say, the complaint transformed into an argument and they both ended up getting upset. The patron eventually left and I went to talk to my coworker to find out what happened. Not 30 seconds later the phone rings. My coworker picked up and says "I'm the one you were talking to!" Apparently the patron had called to file a complaint against her, while standing right outside of the entrance, in full view (our office was next to the entrance and we were able to see him calling.

2) Had a graduate student who insisted that she returned an item before it was due. We filed our usual paperwork and let her know that she could check back with us periodically to see if we had found it, otherwise, we would contact her after a set amount of time with what her options would be (pay or replace the item.) As standard, we ask them to double check their home, office, car, anywhere they would have used the item just in case (around 80% of the time, people have just returned a different item with a similar sounding title or subject matter, nbd since it happens to us so often.) She kept calling and emailing saying she was ABSOLUTELY 100% CERTAIN she had returned it. Got pretty livid and rude too. A couple of weeks later, one of my coworkers happened to be helping out at our front desk and recognized the grad student walk by and try to drop a book off at our return slot. If we're at the front desk, a lot of times we'll let people know that they can just hand the items to us rather than dropping it in the return slot because it's easier for us. The student starts acting shifty, saying that she'd rather drop it in the return slot, it's nbd, etc. Turns out, the student found the book at home and tried to stealthy return it hoping that we wouldn't recognize her and all s**t she put everyone though. Didn't apologize to anyone either.

We also had a guy squeeling like a pig and yelling over the phone at us once too.

edit – because auto-correct

#59

A doctor of mine (I recruit doctors TL;DR) was determined that I was hiding his expenses form which I'd sent on to the department administrators quite literally months before. He called me to yell, tell me I was incompetent and he wanted to speak to my manager.

Unfortunately for him I have a dump file filled with every email I send and receive.
I happily put him on with my manager who explained that, No, I am not incompetent or hiding his form, and that he was copied in to the emails about who would deal with it. Not only did she get an apology out of him, he actually wrote me an email apologising afterwards too. It was so good I wish i could have had it on toast.

#60

I dispatch for 911. Had an absolute beeeeeeetch of a woman call. She refused to answer any questions, would hardly tell me where she lived and it was a complete nonsense complaint. The officers get to her trailer and it turns out she had a warrant and got arrested. Best part was the warrant was for an unrestrained dog citation.

#61

I work at hotel's front desk. One day we had an armenian guest who was claiming his the room was not up to his standards and decided to make a big deal about it the next morning. He was so rude to the point of almost making a co-worker cry of desperation because she refused to compensate the night as his arguments seemed really fake and invalid. Once he saw he was not going to get nothing back he threw his receipt on the floor and powered walked his way out into a very clean glass door that was recently cleaned. His sunglasses broke causing him a small cut on the upper part of his nose. My co-worker and I couldn't stop laughing the second he walked out even more mad.

#62

I was working in a pub the day the Thailand tsunami hit, and we had a bucket behind the till to raise some money towards the relief. Massive duckhead regular tries to impress his friends by tipping me a drink to which I thank him, but suggest he instead puts the tip in the bucket to help with the unfolding tragedy. He loses it, calls me all sorts of names and "why the f**k should we help people in other countries anyway". 30 minutes later his phone rang and he discovered a close friend had been in the area of one of the beaches, and the outlook became more grim as the day went on. Suddenly he seemed quite keen to add tips with each round. I felt a bit sorry for him but he was a massive c**t.

#63

I love when I get to tell a rude customer that their cupon is expired/not valid.

#64

Used to sell mattresses, which no one really wants to buy. No ones jacked about buying; they do it because they have to. I get it; everyone that works there gets it.

One Saturday, this cranky old dude comes in, and before anyone can greet him, he's complaining about literally everything. We're trying to help him, but he shoos anyone who approaches him away. Of course, then he turns around to complain about no one helping him.

Dude is old, like I said, and he can't get around well. We recommend he not lay down on an all foam mattress if he won't let anyone help him up. He says something rude and blows us off. He hobbles over to a foam mattress, one that is right next to a wall. This wall also has a TV display sticking about 8 inches out from the wall, and it constantly plays ads.

Old man lays down on the bed and immediately hates it. He sits up, and he realizes it will be difficult for a man in his condition to get off the bed, but he won't ask for help.

Dude launches himself off the mattress and straight into the TV display. My manager loses it. The guy tries to bark at us, but everyone else is too busy trying not to laugh, so he gives up and cranky-walks out of the store.

EDIT: Typo

#65

Worked at a gas station some odd years ago and the week before it had been snowing a lot so the gas tankers got delayed due to safety reasons. A customer came in a pretty new Mercedes-Benz, something like SLS 400 or something and wanted the premium gas. I explained to him that the takers are delayed and we currently don't have any premium gasoline and that he could try the next station down the block. He started swearing at me personally like I has control over the gas delivery. He sped off tires screeching only to have his rear tire hit the curb. His rim got f****d up really bad and couldn't drive it. I laughed at him.

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